Guest Policy

  • Our standard check-in time is 1 PM and the standard check-out time is 11 AM. Early check-in and late check-out requests are subject to availability, and may also attract an additional fee at the property’s discretion.
  • Guests are required to pay a 50% advance at the time of booking itself. The entire balance needs to be cleared upon arrival at the property during check-in. Please check the refund policy for details regarding refunds and cancellations.
  • Payment modes accepted at our property are cash, debit and credit cards, and UPIs.
  • Any payment gateway charges paid during the time of booking are non-refundable.
  • We cannot guarantee accommodation in the same dorm room in the case of 3 or 4 people traveling together. Allocation of a room in a specific private room category may vary depending on availability. That will strictly be subject to availability until the time of check-in.
  • Specific policies may apply to different hostels under the brand at specific times of the year and the same shall be communicated at the time of check-in.
  • We are a PET-FRIENDLY hostel chain. We allow pets only in private rooms. Please Note: Pets are not allowed in the dorms and guests are fully responsible for the upkeep of their pets and will be liable for any damages caused.
  • It is mandatory for every guest to present a GoI approved valid Photo ID at the time of check-in. Valid IDs are Passport, Aadhar, Driving license, and Voter card. Every foreign guest at all our hostels must carry and present their passport and a valid visa (in originals) during the time of check-in. Every Pakistani guest at all our hostels must carry and present during the time of check-in: an additional residence permit letter from the Indian High Commission in Islamabad along with the passport and valid visa in originals.
  • Quiet hours are from 10 PM to 6 AM. Please do not play loud music after 10 PM as we are situated in a village area, and we need to respect the locals.
  • Right to admission reserved.